Change Management

In the business world, as in the natural world, there is a need to constantly adapt to change in order to survive. The profits from change can help propel your business forward. However, change can also be disruptive and potentially problematic, especially in an IT environment.

To stay competitive, companies constantly need to make changes to their IT systems and processes. IT departments are continuously upgrading and implementing new technologies and applications. Changes to routers, firewalls, intrusion prevention systems, patching servers and permissions on network directories, all require the proper change management processes or the security of the network may be compromised.

Controlling Change
At ITC our expert consultants have a proven, secure and systematic approach to change management. We realise that not managed properly, even the smallest change to an IT system can result in reduced functionality, financial loss and compromise security. Like a pebble being tossed into a stream, no matter how small, with any change there is always a rippling effect. Our consultants can prepare your company for change and help you avoid any potential risks.

Changes That May Compromise Security

• Moving to new premises
• Network equipment and software upgrades
• Updates to security policy
• Configurations of network equipment and software
• Changes to processes

Our consultants will assist you in developing an appropriate change management solution based on the IT infrastructure Library (ITIL). We will establish and set forth effective, verifiable, repeatable IT change and system configuration management processes. Best practices pay huge dividends in improved systems availability, IT service quality, IT staff productivity and cost savings; in addition to helping to maintain regulatory compliance.

ITC’s Change Management Processes

• Examine the proposed changes and assess potential risk of each change
• Plan a secure transition to introduce changes
• Establish change management processes based on IT infrastructure Library (ITIL)
• Configuration management
• Continuous documentation of all implemented change
• Revise security requirements
• Managed implementation
• Post go live monitoring

At ITC, we believe security is paramount in any IT based business change. Our ITC security consultants will assess potential vulnerabilities and develop, document, and implement standard operating procedures to ensure a secure, controlled, adaptation to change. The better your company deals with change, the easier it is to achieve the highest return on your investment.

Our expert consultants have provided successful ITIL based solutions to organisations across the business spectrum including: financial, legal, professional services, construction, health, media, retail, education and government organisations.

See how we can help you reduce cost, mitigate risk and manage all IT based changes- to help you maintain a secure, placid IT environment. To find out more, call 020 7517 3900 and ask to speak to an ITC security consultant.