Disaster Recovery, Incident Management and Fault Isolation

Disaster Recovery:
The process and procedures involved in restoring operations which are critical to the maintencance of business after a system failure.

Incident Management:
Referring to the activities of an organisation to identify, analyse and correct hazards.

Fault Isolation:
Determining the exact cause and location of a problem.

It is vital for businesses to remain on top of everything they do, so when things go wrong or technology fails, you want to know that there is a solution. Disaster recovery solutions range depending on the specific needs and expectations of a firm, but they can prove vital in the event of a business catastrophe. You want to be certain that your data is secure and available, but most importantly it needs to be instantly retrievable, making sure that your business can enjoy maximum uptime.

Benefits

• Cost effective
  Long term costs can be lowered by implementing recovery schemes
• Time saving
  The time between losing data and retrieving it is minimised if decent recovery plans are set in place
• Less pressure on employees
  If someone loses a document or their computer system fails, they would not feel the pressure as much because the lost data could be retrieved with relative ease
• Clients/customers feel their data is safer
  Knowing there is a data recovery scheme in place can establish a better feeling of security for the owners of the data

Features

• Network recovery
• Workplace recovery
• Email recovery
• Telephony recovery
• Data centre recovery
• On-line data back up
  A fast and efficient way of preventing data loss, regardless of the size of your business
• Remote data back up
  Ideal for mobile users; it is simple and cost effective and considered more reliable than traditional techniques
• Data replication
  Backing up data remotely to a secure off-site location

Why ITC?

We know that every business is different and has differing needs. This is why we look at individual firms uniquely and examine their specific priorities before making any recommendations. Our solutions are tailored to your needs ensuring maximum availability to your data.

Related Links

• BAT case study? (data centre consolidation)