Security Incident & Event Monitoring

Consolidating availability and performance data helps you understand the way network events impact your IT business services. Capitalise on the wealth of information at your fingertips, increase security, maintain performance and meet compliance requirements.

Arm Yourself with Information

Your greatest asset is information. Operational efficiency is improved through a better understanding of how IT events affect critical services and quantified, historical data is the best determinate of future events. Event monitoring and correlation of network activity are invaluable security resources.

Network failure, inefficiency and non-performance are early warning signs. Event management can denote these crucial signs; allowing your to proactively, efficiently and cost-effectively defend against potential threats. Quantified network activity helps maintain performance levels through bandwidth monitoring and compliancy through concise audit trails.

ITC ArcSight Event Correlation Managed Service

This service monitors, quantifies and clarifies events from your security and network devices. Statistical, vulnerability, heuristic and historical correlation techniques identify security threats.

After risks are identified, potential threats are marked for investigation and high level threats are communicated to you within agreed service levels. Service dashboards display status and metrics as required. Options include a reporting capability, which provides information on case or incident work flow, event and/or service delivery history. The service is managed by ITIL qualified consultants and custimised to meet your specific requirements.

Key ArcSight Technology Benefits

• Effective Infrastructure Management, 24x7 monitoring, adherence to security policies and delivery of security tools, processes and technology
• Early detection and immediate response to attacks through multiple alert mechanisms
• Improved enterprise-wide security posture, increased visibility into security events and network data
• Reduced cost due to multi-vendor log archiving and analysis through integrated security platform
• Reduced risk and improved industry-specific regulatory compliance through real-time views into the security posture, actionable reporting and event correlation
• Best practice efficiently met using purpose-built ticketing for accurate incident documentation
• Vendor compliance monitored to ensure SLA commitments are met